Welcome to Stocking Factory!

Order by December 15th Midnight EST for guaranteed delivery by UPS ground by December 24th... orders placed after this date cannot be guaranteed to deliver on time for Christmas Eve if you choose ground or priority mail shipping.

We are happy ship to APO and FPO destinations - make sure to choose USPS priority mail option.



We DO NOT SHIP TO LOCATIONS OUTSIDE OF USA AFTER DECEMBER 6TH SINCE THE ORDER WOULD MOST LIKELY NOT REACH YOU IN TIME. WE WILL ENABLE INTERNATIONAL SHIPPING IN FEBRUARY AGAIN. JUST ADD ITEMS TO THE SHOPPING CART, ON THE CHECK OUT SCREENS CHOOSE YOUR COUNTRY AND SHIP METHOD AND THE SHOPPING CART WILL CALCULATE THE SHIPPING RATE for INTERNATIONAL DESTINATIONS.



Personalized Christmas Ornaments, Christmas Stockings and Santa Hats. We have been in crafting Christmas items since 1989 and brought Christmas Spirit to Del Amo Fashion Center in Torrance, Inland Center in San Bernardino, Orange County Market Place, Mall of Orange and Lakewood Mall. For the past 9 years, our internet sites exceeded our mall sales, hence we have been etailing via our websites only.


To see picture of our retail location, click here.(12.8Kb) To see picture of one of our carts, click here(28Kb).



Our Photo Glass Ornament Balls are customized by imprinting full color process with gold tone and full color borders onto a clear band, band is then bound to the Christmas ball ornament.

Our Glass and Acrylic Christmas Ball Ornaments are personalized by pad printing or screen printing process.

Since we sell custom personalized items we do not offer refunds for products shipped, unless the products were shipped unpersonalized in which case we will be happy to accept return and post a full refund of your purchase less shipping costs.

SHIPPING AND PROCESSING TIMES:
Stockings and Hats Embroidery personalizing within 1-3 business days of your order to assure timely delivery for Christmas. From December 15th through end of our selling season in December we usually ship your order the 2nd business day after you place your order - if your order placed by 7 PM Eastern Time. So orders placed on Monday Noon will ship by Wednesday or sooner to make sure your Christmas Delivery will reach you as fast as possible.

Our Custom Photo Glass Ornaments (those where you can order as little as one ornament with any photo and personalization) ship in 3-4 days from the day we receive your photos by email.



Custom Printed LOGO Ornaments and Wedding Favor ornaments (those that have 100 pcs minimum order) have 2-3 week ship time or 1-2 weeks during November and December...



SHIPPING RATES AND GUIDES


PLEASE NOTE: WE SHIP WITHIN USA, WE DO SHIP TO CANADA OR OTHER INTERNATIONAL DESTINATIONS OUTSIDE OF USA, INCLUDING APO AND FPO DESTINATIONS FROM FEBRUARY 1ST THROUGH DECEMBER 6TH. AFTER DECEMBER 6TH WE ONLY SHIP TO U.S. AND US APO/FPO MILITARY ZIP CODES SINCE OTHER INTERNATIONAL SHIPMENTS MAY NOT REACH YOU IN TIME DUE TO CHRISTMAS DELAYS IN YOUR COUNTRY CUSTOMS.

Our shopping cart will calculate shipping rates for you real time.
UPS/FEDEX Ground is the most reliable and economical method - you can count on exact delivery times and TRACK your order easily. We deliver to USA via this method.

USPS Priority Mail delivers in 3 or more business days in USA. It is not available for shipments outside of USA. The Disadvantage of USPS Priority Mail is that you really cannot track the progress of your shipment, there will be a delivery confirmation number but no tracking number. Even though USPS states delivery times are 2-3 days, during the month of December we have seen quite a number of packages taking much longer (week is not uncommon) some even being lost. Express Overnight and 2 Day Air shipping to US Destinations is also available - it will be calculated for you as you add your items to the shopping cart.





Orders received after December 28th will be shipped during the last two weeks of January.

Our holiday elves are working 18 hour shifts to produce your personalized items and will begin their vacations when the last package has been handed off to the shipper. Get your orders in early to guarantee that you receive the items you have ordered on time.



SHIPPING DESTINATIONS and OPTIONS: We ship within the USA by priority mail on smaller packages and UPS Ground on larger packages. Your BEST rate postage quote generated by our shopping cart covers priority mail/UPS Ground charges, includng handling/packing. USPS Express Mail is NOT 100% RELIABLE during the holiday rush in December and is not guaranteed, thus we prefer to use UPS 3 day air for Air Economy delivery and UPS/FEDEX Next Day Air or 2 Day Air for overnight shipments. Our prior experience makes us cautious. We want you to receive your orders in time for the Christmas holiday.





We also offer 2 day and next day air within the USA and our shopping cart will provide you with the shipping charges for whatever option you choose. Below is the UPS Ground transit map so you can estimate how long it will take for your Order to arrive if you choose the Best Way shipping method. This table does not include our production time, it only covers transit time:







Our shopping cart is one of the easiest ones to use. Please double check information you submit to us before you finalize your order. If a package returns to us for any reason other than our fault, including but not limited to wrong address, signature requirement or refusal by the recipient, you will be required to provide a deliverable shipping address and pay for the reshipping cost. No refund will be paid for the order.



Be sure to visit our other websites:

Thank you for visiting!

Our mailing address:
Stocking Factory
30554 Fifth Ave
Big Pine Key, FL 33043


Tel: TOLL FREE 800-761-XMAS
Tel Direct: 305 745-2681
Fax: TOLL FREE 877 643-9007


stockingfactory@gmail.com

Please note: due to limitations across browsers and computer monitors - the colors may appear slightly different on your computer screen from the actual product color shades...